clients from hell quotes1 26 Great ‘Clients from Hell’ Quotes

8th February 2010 – Some days when I am having a bad day or dealing with a ‘client from hell’ which can really stress me out I browse some of the quotes submitted at Clients from Hell and it makes me think that maybe it’s not so bad. After all they do pay the bills (even if they don’t always pay on time!)

If you work in the design and freelance world then some of these quotes will probably sound like nightmare clients you have had to deal with and maybe you have some examples that are like this or maybe much, much worse.

These 26 examples just made me chuckle and shows that I am not alone.

The site is broken. When I’m on the home page and I click the back button, it takes me to another site.

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

If you’re going to charge me 40$ an hour to make my website I would like to install a camera in your office so I’m 100% sure you don’t bill me for hours where you’re not working.

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

Client: “I want it to be like Facebook"

Me: “Did you have a budget in mind for this project?"

Client: “I need to get it done for under $500

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

Can you include a splash intro animation that turns the screen into a mirror so they can see themselves? We really want to push the metaphor.

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I need you to make the website black and white but include as much color as possible.

line1 26 Great ‘Clients from Hell’ Quotes

Can you make our website track their webcams? I want to make sure that anybody on our site aren’t creepy-stalker types.

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

Client: “I need you to design me an internal company newsletter"

Me: “I’ll need the logo, brand guidelines, any relevant graphics and text."

Client: “You’re not licensed to use them"

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

We’re looking for a high-exposure designer for our site. We want some flash stuff, maybe even some other interactive features. I can only afford a one-time $25 payment upon completion/upload of the site, however it’s a great way to add a fun, popular business to your portfolio

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

We have no budget for this ad, but the good news is that we are definitely sure that we want to work with you.

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

I need to get moving, anyway you can do some work on this on your vacation. That’s a long vacation, I bet you’ll get bored anyway, and this is back-and-forth via email, not phone, so it shouldn’t cause you any stress.

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

Most of our photos are all white people, but we need to show more diversity, and we don’t have the budget for another photoshoot. But I’m sure you can just change them to various races, I mean, that’s what a graphic designer does, right?

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

Here, I really like Apple’s logo, so I’ve taken their logo and put our name under it.

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

Your hourly rate is okay, as long as you don’t need more than an hour. And you can show me how you did it so I can do it on my own next time.

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line1 26 Great ‘Clients from Hell’ Quotes

Make sure it’s not too edgy, not too flashy, not too much detail, not classical/traditional, not too complex, exciting, but not all over all over the place, efficient but fun, clean, fresh, modern, up beat, contemporary, high readability, smooth, shapeless, timeless, not outdated, but simple.

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

That other website is stealing our business. Can you make it so that when someone types in their address they come to our site?

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line1 26 Great ‘Clients from Hell’ Quotes

Above all, when you redesign the website, I don’t want any HTML in it. I’m tired of dealing with all the hassles of HTML

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line1 26 Great ‘Clients from Hell’ Quotes

Client: “Well, how big is your computer?"

Me: “My, uh… How big?"

Client: “Yeah. How big? Is it big enough to handle a big sign?"

Me: “Well it’s a newer MacBook Pro so, like I said, I shouldn’t have any trouble."Client:“No, like how many inches?"

Me: “Um, well… It has a 17-inch screen."

Client: “Well that won’t work. We need something that’s thirty or fortyt inches wide. It’s a big sign.”

Source>>

line1 26 Great ‘Clients from Hell’ Quotes

Can you show Joanne [client’s secretary] how you designed our business cards. I don’t want to pay you for doing them.

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line1 26 Great ‘Clients from Hell’ Quotes

Our client’s competitors has put something on their website that we don’t like, can you take it off there?

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line1 26 Great ‘Clients from Hell’ Quotes

The woman in this photo is perfect, but she needs to be disabled. Can you photoshop her so she only has one arm?

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line1 26 Great ‘Clients from Hell’ Quotes

JPG screenshots of a new website design were sent to the client. Her only feedback was, “I try to click the menu, but nothing happens"

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line1 26 Great ‘Clients from Hell’ Quotes

The CEO will be in town tomorrow so if you could get the whole site done by then that would be great.

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line1 26 Great ‘Clients from Hell’ Quotes

We need our website to work regular business hours; from 9am to 5pm, Monday to Friday.

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line1 26 Great ‘Clients from Hell’ Quotes

Client: “I’ve sent the image. I can’t wait to see the final product."

Me: “This image is 115px x 148px at 72dpi. Typically we need images around 1000px and higher with around 150+dpi."

Client: “Can’t you just Enhance the images like they do in CSI.

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line1 26 Great ‘Clients from Hell’ Quotes

I think this looks good but I’m going to have my daughter look at it too. She’s got a good eye for this stuff and she just did the cover for her high school’s yearbook…

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line1 26 Great ‘Clients from Hell’ Quotes

I have printed it out, but the animated GIF is not moving?

Source>>

You may also like this post…

36 hilarious iphone autocorrect stories 26 Great ‘Clients from Hell’ Quotes

About Anjelica

Anjelica De Alexandris has written 73 post on web design mash.

Anjelica De Alexandris is a designer, design fan and researcher based in the South West, United Kingdom. Anjelica considers herself to eat and sleep design and loves her Mac to bits. Anjelica writes for numerous design blogs including Web Design Mash (Author and Editor throughout 2010), Rez, Design is Dead and Blog of Francesco Mugnai.



147 Responses

  1. KurtMan
    Feb 08, 2010 - 09:12 PM

    xD…thanks for post, they’re make me laugh. last one, is it real ??

  2. Starr
    Feb 08, 2010 - 09:32 PM

    I know it sounds so ridiculous that it most likely is true! :)

  3. Louis Gubitosi
    Feb 08, 2010 - 10:05 PM

    Wow, how funny and how true. I see a lot of this happening on craigslist.

    “I’d like a website like facebook or twitter… oh yeah, we’ll pay you $10/hr”. Or “I’ll pay you nothing but it would be GREAT for your portfolio”.

    No it won’t, it would be GREAT if you could put money in my pocket!

  4. Starr
    Feb 09, 2010 - 09:14 AM

    … LOL, especially when they are intending to make a lot of money out of it and they expect me to do it for peanuts. Seems a bit unfair!

  5. Tom | Build That List
    Feb 09, 2010 - 10:34 AM

    haha! That is awesome. I am sure most designers would have experienced quite a few of these in their career.

  6. Arjun Phlox
    Feb 09, 2010 - 10:34 AM

    Very funny! Lot of these happen, but all of ‘em? Duh!

    Clients surely must know the ‘courtesy’ before engaging with a designer.

  7. Robin
    Feb 09, 2010 - 05:41 PM

    LOL
    Yeah, some of these happened to me, too. I was trying not to punch them :D

    Once a client wanted me to add some pictures to the gallery from the Internet. When she come to the meeting she gave me a paper with images’ URL – each a line long and written by hand!

  8. Starr
    Feb 09, 2010 - 05:56 PM

    Haha Nice ;)

  9. Stephanie
    Feb 09, 2010 - 07:16 PM

    These are awesome!

  10. Michelle Quillin
    Feb 10, 2010 - 12:26 AM

    Ohmyword. Yes!

    We’ve had similar experiences. How about this:

    Client: “Can you go through my entire website and tell me everything I need to do to make it better for the search engines, plus whatever I should do to revamp the site? I need a list of everything. Oh, and if you could tell me how much you would charge to do the new website. I’m price-shopping.”

    We tell him how much a full website consultation will be with a complete list of everything he needs, and that we’ll apply the cost of the consultation, in full, to the cost of the website if he chooses to go with us.

    Him: I have to pay for that? But you haven’t even done anything!

    I just published a blog this morning called “5 Web Clients Who’ll Keep You Up At Night” with this one and 4 others. But man, I could do at least 20.

  11. Pamela
    Feb 10, 2010 - 12:35 AM

    These are priceless!

  12. Swapnil
    Feb 11, 2010 - 05:16 PM

    Clients can be so retarded at times!

  13. favSHARE
    Feb 13, 2010 - 12:17 AM

    This article has been shared on favSHARE.net. Go and vote it!

  14. Richie
    Feb 17, 2010 - 02:24 PM

    These are absolutely hilarious. I loved it. I wonder if most of them are really that dumb!! (o_O)

    Thanks for sharing.

  15. Starr
    Feb 17, 2010 - 02:59 PM

    :) Yes I reckon they can be LOL

  16. bigbully22
    Feb 17, 2010 - 04:44 PM

    I love these client comment list! Makes me think twice about the things that I ask from other business. Maybe they have a blog post that makes fun of my questions & comments. LOL
    I recently had a client that wanted her website made a little more “Whippy Zippy”. I said, “What??”
    I can’t get that term out of my head now :(

  17. Starr
    Feb 17, 2010 - 05:06 PM

    LOL “whippy zippy” that’s a new one. Reminds me of the equally crap “snazzy”

  18. Mo
    Mar 08, 2010 - 12:22 PM

    I had a client who wanted a site designed for them. After coming up with a pretty sophisticated look and feel, because its for a women’s self-help site, and they didn’t like the pictures I used. They then sent me the images they prefered, and it was a microsoft word clipart image. Its on their site till this day.

  19. Starr De Alexandris
    Mar 08, 2010 - 04:23 PM

    I know the feeling. I had clients bastardize my images by getting someone to turn them into animated GIFs. Assholes!!!

  20. Graham Smith
    Apr 03, 2010 - 10:00 AM

    You can’t live without them, and you can’t live with them… it’s a cruel world.

  21. Starr De Alexandris
    Apr 03, 2010 - 12:13 PM

    That is so true :)

  22. samuelreis
    Apr 03, 2010 - 05:19 PM

    lol hashAHSAHahashhAHS client see that now? ops =]

  23. Sander
    Apr 14, 2010 - 09:37 PM

    Lol! Absolutely fantastic! Will put a link on my site to the list!

  24. Jamal Ahmad
    Apr 21, 2010 - 12:11 AM

    nice collection, thanks for that, I’m in agony from laughter!!!!

  25. Shannon
    Jun 01, 2010 - 09:47 AM

    Funny and depressing at the same time. A few of these people, I think I’d have choked before I could control myself. lol

  26. Peace of Eight
    Jun 04, 2010 - 06:55 PM

    This sort of thing is by no means confined to a single industry. I’m a contract sales manager for a very large fire protection company, where I sell everything from consulting engineering services to parts and pieces. I deal with these sorts of people on a daily basis. After many years, I’ve learned to sniff them out early and encourage them to go to my competitors.

    There’s a pattern that will help you predict this kind of leeching client. Essentially, there are two types of small business owner. The first type is someone who has spent years — probably decades — working for a large company and decides to strike out on their own. They know the industry, they understand the realities of overhead, etc. In short, they’re good, well-educated, experienced and competent business people.

    The second sort, however, are those who generate inanities like you’ve posted above. They’re someone who has little to no experience in their own industry, who saw “a great opportunity” and started up on a shoestring with a half-assed business plan, (or none at all), and haven’t the faintest idea what makes the business world go round. Those are the ones you want to steer to your competition in the nicest possible way.

  27. Starr
    Jun 05, 2010 - 12:15 AM

    Thanks for the great advice :)

  28. Massimo Paolini
    Jun 06, 2010 - 10:09 PM

    Thank you for a great laugh. This really hit home.

  29. Matt
    Jun 06, 2010 - 10:16 PM

    i find it scary that the person in the last one wouldnt be freaked out if the image on the paper started moving

  30. BayGrrl
    Jun 07, 2010 - 04:06 PM

    Thanks!!! I needed a laugh to start my week!!!

  31. Andreia
    Jun 15, 2010 - 08:51 AM

    Haha brilliant – they remind me of the sort of comments and queries I get from my boss practically everyday :(

  32. AttilaB
    Jun 15, 2010 - 04:54 PM

    nice list, “I have printed it out, but the animated GIF is not moving?” … lol

    I have had clients ask say:

    “could we could have a print button for the sample creams, so people can smell them without ordering”

    “when someone types in google, I want my website to come up instead”

  33. Matt
    Jun 22, 2010 - 03:26 PM

    Oh man – I’ve got a feeling of frustration and amusement in equal measures after reading that!

  34. sriganesh
    Jul 09, 2010 - 04:44 AM

    very funny ! i bet they are from hell and should see the face of the designer at the time when these clients asked these words !! lol

  35. Nadia
    Jul 11, 2010 - 09:08 PM

    Funny:D

    “I need to get moving, anyway you can do some work on this on your vacation. That’s a long vacation, I bet you’ll get bored anyway, and this is back-and-forth via email, not phone, so it shouldn’t cause you any stress.” -And I thought everyone understood the actual meaning of the word “vacation”??

  36. Chris
    Jul 14, 2010 - 12:41 PM

    These are spot on. I’m a CGI artist and it’s the same kind of question. Things like I saw this on CSI and I would like a animation similar but only have £300 or ,Client, There’s something I don’t like about it. Me, what is it? Client, I’m not sure but can you change it.

  37. Twitchin Kitten
    Jul 18, 2010 - 05:08 PM

    OMG I can so relate.

    Add this to your list: Well, the software is free, why should I pay for mods, plugins or a custom design?

    Me: because my time and work are not free.

    Well the software is free! I can get a theme free from [so and so]

    Me: So go there and get a free theme.

    But I want a custom one.

    Me: I’m sorry, custom is not free and I think $150 isn’t too much to ask.

    I’ll just stick with the free since the software is free.

    Me: Fine. Good luck and have a nice day.

  38. NeonFetus
    Jul 20, 2010 - 10:18 PM

    Perfect. I just had a client who thought I could design the whole website in “screenshots”…and she had ADD. Longest three months of my life.

  39. Yari
    Jul 24, 2010 - 03:47 PM

    OMG! Some of these are too much!

  40. you get to see a lot of these questions from newbie entrepreneurs who are cutting costs in every corner when they practically don’t know what you’re doing…

    I get a number of shit from time to time… makes you want to break the monitor

  41. FeryKloucek
    Aug 03, 2010 - 10:42 AM

    Hey, that’s another great stuff! Really funny Sometimes I just asks myself if it’s not too much.. :)

    Some clients has really “wonderful” questions..

  42. Black Rhino Solutions
    Aug 11, 2010 - 10:47 PM

    This is great stuff and definitely have had a few of these quotes happen to me! “Can you have this 100 page website done in the next few days.” It’s great how people do not understand how long it takes for a website to be completed.

  43. tvduck submitter
    Sep 01, 2010 - 01:52 PM

    Can you please email me and tell me who designed your site?

  44. yenta
    Oct 06, 2010 - 02:14 AM

    they need a website like this for social workers. jesus. i’d be submitting quotes all day.

  45. Ken Creten
    Oct 09, 2010 - 03:01 PM

    SOURCES? Btw, I’m not a troll. I’m just tired of seeing lists like this who don’t back up where they are getting the quotes, etc.

    You get the award for being the 1,000,000 site I’ve gone to with absolutely nothing to support that the quotes are real.

    Hey! Here’s a list. The dumbest things that people have ever said!

    1. “Can I chrome my duck.”
    2. “Are cars driven by angels?”
    3. “What percentage people believe lists with no sources listed on the Net?
    4. “MY COFFEE CUP HOLDER ON MY COMPUTER ISN’T WORKING.” That’s one’s GOT to be real?

    When did it become ok to have lists where people say things that have no support. Oh, wait, we’ve always been doing that. I wish it would stop.

  46. Anjelica De Alexandris
    Oct 09, 2010 - 06:25 PM

    Well I have a load of emails which back up this kind of thing like I’m sure a lot of designers have also. It’s also very hard to get backup from ‘word of mouth’ quotes from these kind of problem clients and I’m not disrespecting any clients as they pay the bills! But thanks for your comment. All are welcome ;)

  47. Lena
    Nov 18, 2010 - 05:39 PM

    OMG!
    I found a couple of my client in this list. They are real and not only in my work

    I’m laugh to much!

    Thank you for this collection!

  48. Designing
    Jan 07, 2011 - 11:31 PM

    I love the expression. Everyone needs to express there own opinion and feel free to hear others. Keep it up :)

  49. Vishal Alimchandani
    Mar 27, 2011 - 06:17 PM

    Hilarious!

  50. DH
    May 03, 2011 - 11:31 AM

    OMG!

    You must have bugged my phone or office or something… lmao!!!

    Some of these people really are my clients.

  51. Catrina Taylor Rudd
    Jun 11, 2011 - 12:23 PM

    26 Great ‘Clients from Hell’ Quotes | http://bit.ly/afsNm5 | RT @TerriNakamura

  52. Sunita Bhagatjee
    Jun 11, 2011 - 12:29 PM

    Too Good ! 26 Great ‘Clients from Hell’ Quotes | http://bit.ly/afsNm5 | RT @TerriNakamura RT @pramitjnathan

  53. Irene Becker
    Jun 11, 2011 - 12:52 PM

    26 Great ‘Clients from Hell’ Quotes | http://bit.ly/afsNm5 | RT @TerriNakamura

  54. Anees
    Jun 11, 2011 - 01:57 PM

    26 Great ‘Clients from Hell’ Quotes | http://bit.ly/afsNm5 | RT @TerriNakamura @pramitjnathan //awesome post.

  55. Dawn Lambros
    Jun 12, 2011 - 01:29 AM

    ALAS! I HAVE BEEN VINDICATED! AFTER 16 YEARS IN THE WEB DESIGN BUSINESS I HAVE HEARD THEM ALL!!!! THANK YOU FOR MAKING FEEL LIKE I AM NOT CRAZY IN THE HEAD!!!!!

  56. Terri Nakamura
    Jun 12, 2011 - 08:43 AM

    Thanks @pramitjnathan @sunitabhagatjee @aneeez for the RT of: 26 Great ‘Clients from He!l’ Quotes | http://bit.ly/afsNm5

  57. Vivienne
    Jul 01, 2011 - 08:59 AM
  58. Frank Ramblings
    Jul 13, 2011 - 03:28 PM

    26 Great ‘Clients from Hell’ Quotes http://bit.ly/aNzeND (via @cabear34)

  59. ali lifton
    Jul 13, 2011 - 03:32 PM

    26 Great Clients from Hell€™ Quotes | Web Design Mash http://t.co/ojwrpfV

  60. Kendall Stacey
    Jul 13, 2011 - 04:16 PM

    I'm a huge advocate of the socratic method, unfortunately, there are many questions we can deem beyond stupid… http://t.co/fWs8dyK

  61. Amy Kattan (@AmyKattan)
    Jul 13, 2011 - 04:27 PM

    26 Great "€˜Clients from Hell" Quotes | Web Design Mash http://t.co/hGkIbNq via @cabear34

  62. Frank Ramblings (@FrankRamblings)
    Jul 13, 2011 - 04:28 PM

    26 Great ‘Clients from Hell’ Quotes http://bit.ly/aNzeND (via @cabear34)

  63. ali lifton (@alil555)
    Jul 13, 2011 - 04:32 PM

    26 Great Clients from Hell€™ Quotes | Web Design Mash http://t.co/ojwrpfV

  64. Kendall Stacey (@KendallStacey)
    Jul 13, 2011 - 05:16 PM

    I’m a huge advocate of the socratic method, unfortunately, there are many questions we can deem beyond stupid… http://t.co/fWs8dyK

  65. Patricia Anuel
    Jul 29, 2011 - 04:14 PM

    Clients form hell parte 2. Quien no los conozca, que los compre…(y se los lleve al mismísimo infierno) http://bit.ly/bMeXzj

  66. S+ained Design
    Aug 03, 2011 - 09:39 AM

    have heard them all before… thanks Mrs CEO of Duidelik!!!! http://fb.me/GENRNJb1

  67. Maradona
    Aug 24, 2011 - 03:45 PM

    “Client: “I want it to be like Facebook"
    Me: “Did you have a budget in mind for this project?"
    Client: “I need to get it done for under $500″

    I’m alone at home and I can’t stop laughing with this one…heheheheehehheheheeh……

  68. Web Quotes
    Aug 26, 2011 - 11:02 AM

    Priceless.
    Now you just need the one about how the client wants you to build them a website like youtube and you get 50% of the profits.

  69. Jay Cresswell
    Sep 03, 2011 - 11:04 AM

    Old RT > 26 Great ‘Clients from Hell’ Quotes http://ow.ly/6kx4b

  70. Jenny Ashley
    Sep 06, 2011 - 06:12 PM

    RT @webdesignmash: 26 Great ‘Clients from Hell’ Quotes http://t.co/EdKVxjW

  71. Lucinda Fortin
    Sep 18, 2011 - 11:46 PM

    RT @webdesignmash: 26 Great ‘Clients from Hell’ Quotes http://t.co/OaryhwyZ

  72. Juan Carlos Prieto
    Oct 21, 2011 - 09:58 PM

    Casos con clientes extraordinarios: http://t.co/NGrvfAMt

  73. Hellen Megens
    Oct 25, 2011 - 03:28 PM

    Haha! RT @webdesignmash: 26 Great ‘Clients from Hell’ Quotes http://t.co/MOnopww2

  74. Holt Waterloo
    Nov 11, 2011 - 08:21 AM

    clients from Hell http://t.co/eGi4A5Rs 'The site is broken,when I’m on the homepage and I click the backbutton, it takes me to another site'

  75. Ney Pimentel
    Nov 12, 2011 - 12:30 AM

    26 Great ‘Clients from Hell’ Quotes ( Via http://t.co/112Je6os ) #BrandAnarchy

  76. Independent designer
    Nov 15, 2011 - 06:08 PM

    RT @webdesignmash: 26 Great ‘Clients from Hell’ Quotes http://t.co/tqQW1qIh

  77. Jay Karsandas
    Nov 22, 2011 - 01:58 PM

    For my design buddies. 26 Great ‘Clients from Hell’ Quotes

    http://t.co/f4oULnwi

    #DesignerNightmares

  78. Kevin Fitzgerald
    Dec 12, 2011 - 06:30 PM

    @TraceyHalvorsen relevant: http://t.co/bM7HVCml

  79. Kevin Fitzgerald (@kftzg)
    Dec 12, 2011 - 07:30 PM

    @TraceyHalvorsen relevant: http://t.co/bM7HVCml

  80. Jay Cresswell
    Dec 28, 2011 - 01:40 AM

    26 Great ‘Clients from Hell’ Quotes http://t.co/WakL4X4C

  81. Jeff Valois
    Dec 28, 2011 - 01:55 AM

    26 Great ‘Clients from Hell’ Quotes http://t.co/WakL4X4C

  82. Eric Tanaka
    Dec 28, 2011 - 07:56 AM

    Coisas que eu não sinto falta da minha vida de designer // RT @WebDesignMash: 26 Great "Clients from Hell" Quotes http://t.co/xx5QrRfy

  83. Lala
    Dec 31, 2011 - 08:40 AM

    Great place to share your client experiences
    http://crappycustomers.weebly.com/index.html

  84. laurissa vd walt
    Jan 16, 2012 - 09:00 AM

    RT @webdesignmash: 26 Great ‘Clients from Hell’ Quotes http://t.co/u0sd7S6v

  85. 8487studio
    Jan 19, 2012 - 06:10 AM
  86. Inspired Marketing
    Jan 22, 2012 - 02:48 PM

    Funny but true!

  87. Andrew Knutt
    Jan 23, 2012 - 01:14 PM

    The site is broken. When I’m on the home page and I click the back button, it takes me to another site. http://t.co/1Ej2YX4B

  88. Somerset Design
    Jan 23, 2012 - 01:14 PM

    The site is broken. When I’m on the home page and I click the back button, it takes me to another site. http://t.co/h1Tzp805

  89. Grain
    Jan 23, 2012 - 01:14 PM

    The site is broken. When I’m on the home page and I click the back button, it takes me to another site. http://t.co/Ie0pX4zH

  90. Notesondesign.net
    Feb 02, 2012 - 11:30 PM

    Here is a good laugh for you this evening #funnybecauseitstrue http://t.co/y0142ifH

  91. Joe Sutton
    Feb 02, 2012 - 11:39 PM

    Here is a good laugh for you this evening #funnybecauseitstrue http://t.co/y0142ifH

  92. Allison Argy-Burgess
    Feb 02, 2012 - 11:52 PM

    Here is a good laugh for you this evening #funnybecauseitstrue