26 Great ‘Clients from Hell’ Quotes
Somedays when I am having a bad day or dealing with a ‘client from hell’ which can really stress me out I browse some of the quotes submitted at Clients from Hell and it makes me think that maybe it’s not so bad. After all they do pay the bills (even if they don’t always pay on time!)
If you work in the design and freelance world then some of these quotes will probably sound like nightmare clients you have had to deal with and maybe you have some examples that are like this or maybe much, much worse.
These 26 examples just made me chuckle and shows that I am not alone.
The site is broken. When I’m on the home page and I click the back button, it takes me to another site.
If you’re going to charge me 40$ an hour to make my website I would like to install a camera in your office so I’m 100% sure you don’t bill me for hours where you’re not working.
Client: “I want it to be like Facebook”
Me: “Did you have a budget in mind for this project?”
Client: “I need to get it done for under $500
Can you include a splash intro animation that turns the screen into a mirror so they can see themselves? We really want to push the metaphor.
I need you to make the website black and white but include as much color as possible.
Can you make our website track their webcams? I want to make sure that anybody on our site aren’t creepy-stalker types.
Client: “I need you to design me an internal company newsletter”
Me: “I’ll need the logo, brand guidelines, any relevant graphics and text.”
Client: “You’re not licensed to use them”
We’re looking for a high-exposure designer for our site. We want some flash stuff, maybe even some other interactive features. I can only afford a one-time $25 payment upon completion/upload of the site, however it’s a great way to add a fun, popular business to your portfolio
We have no budget for this ad, but the good news is that we are definitely sure that we want to work with you.
I need to get moving, anyway you can do some work on this on your vacation. That’s a long vacation, I bet you’ll get bored anyway, and this is back-and-forth via email, not phone, so it shouldn’t cause you any stress.
Most of our photos are all white people, but we need to show more diversity, and we don’t have the budget for another photoshoot. But I’m sure you can just change them to various races, I mean, that’s what a graphic designer does, right?
Here, I really like Apple’s logo, so I’ve taken their logo and put our name under it.
Your hourly rate is okay, as long as you don’t need more than an hour. And you can show me how you did it so I can do it on my own next time.
Make sure it’s not too edgy, not too flashy, not too much detail, not classical/traditional, not too complex, exciting, but not all over all over the place, efficient but fun, clean, fresh, modern, up beat, contemporary, high readability, smooth, shapeless, timeless, not outdated, but simple.
That other website is stealing our business. Can you make it so that when someone types in their address they come to our site?
Above all, when you redesign the website, I don’t want any HTML in it. I’m tired of dealing with all the hassles of HTML
Client: “Well, how big is your computer?”
Me: “My, uh… How big?”
Client: “Yeah. How big? Is it big enough to handle a big sign?”
Me: “Well it’s a newer MacBook Pro so, like I said, I shouldn’t have any trouble.”
Client: “No, like how many inches?”
Me: “Um, well… It has a 17-inch screen.”
Client: “Well that won’t work. We need something that’s thirty or forty inches wide. It’s a big sign.”
Can you show Joanne [client’s secretary] how you designed our business cards. I don’t want to pay you for doing them.
Our client’s competitors has put something on their website that we don’t like, can you take it off there?
The woman in this photo is perfect, but she needs to be disabled. Can you photoshop her so she only has one arm?
JPG screenshots of a new website design were sent to the client. Her only feedback was, “I try to click the menu, but nothing happens”
The CEO will be in town tomorrow so if you could get the whole site done by then that would be great.
We need our website to work regular business hours; from 9am to 5pm, Monday to Friday.
Client: “I’ve sent the image. I can’t wait to see the final product.”
Me: “This image is 115px x 148px at 72dpi. Typically we need images around 1000px and higher with around 150+dpi.”
Client: “Can’t you just Enhance the images like they do in CSI.
I think this looks good but I’m going to have my daughter look at it too. She’s got a good eye for this stuff and she just did the cover for her high school’s yearbook…
I have printed it out, but the animated GIF is not moving?
| Print article | This entry was posted by Starr-Anjelica on February 8, 2010 at 8:51 pm, and is filed under Design, Featured. Follow any responses to this post through RSS 2.0. You can leave a response or trackback from your own site. |
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about 5 months ago
xD…thanks for post, they’re make me laugh. last one, is it real ??
about 5 months ago
I know it sounds so ridiculous that it most likely is true!
about 5 months ago
Wow, how funny and how true. I see a lot of this happening on craigslist.
“I’d like a website like facebook or twitter… oh yeah, we’ll pay you $10/hr”. Or “I’ll pay you nothing but it would be GREAT for your portfolio”.
No it won’t, it would be GREAT if you could put money in my pocket!
about 5 months ago
… LOL, especially when they are intending to make a lot of money out of it and they expect me to do it for peanuts. Seems a bit unfair!
about 5 months ago
haha! That is awesome. I am sure most designers would have experienced quite a few of these in their career.
about 5 months ago
Very funny! Lot of these happen, but all of ‘em? Duh!
Clients surely must know the ‘courtesy’ before engaging with a designer.
about 5 months ago
LOL
Yeah, some of these happened to me, too. I was trying not to punch them
Once a client wanted me to add some pictures to the gallery from the Internet. When she come to the meeting she gave me a paper with images’ URL – each a line long and written by hand!
about 5 months ago
Haha Nice
about 5 months ago
These are awesome!
about 5 months ago
Ohmyword. Yes!
We’ve had similar experiences. How about this:
Client: “Can you go through my entire website and tell me everything I need to do to make it better for the search engines, plus whatever I should do to revamp the site? I need a list of everything. Oh, and if you could tell me how much you would charge to do the new website. I’m price-shopping.”
We tell him how much a full website consultation will be with a complete list of everything he needs, and that we’ll apply the cost of the consultation, in full, to the cost of the website if he chooses to go with us.
Him: I have to pay for that? But you haven’t even done anything!
I just published a blog this morning called “5 Web Clients Who’ll Keep You Up At Night” with this one and 4 others. But man, I could do at least 20.
about 5 months ago
These are priceless!
about 5 months ago
Clients can be so retarded at times!
about 5 months ago
This article has been shared on favSHARE.net. Go and vote it!
about 5 months ago
These are absolutely hilarious. I loved it. I wonder if most of them are really that dumb!! (o_O)
Thanks for sharing.
about 5 months ago
about 5 months ago
I love these client comment list! Makes me think twice about the things that I ask from other business. Maybe they have a blog post that makes fun of my questions & comments. LOL
I recently had a client that wanted her website made a little more “Whippy Zippy”. I said, “What??”
I can’t get that term out of my head now
about 5 months ago
LOL “whippy zippy” that’s a new one. Reminds me of the equally crap “snazzy”
about 4 months ago
I had a client who wanted a site designed for them. After coming up with a pretty sophisticated look and feel, because its for a women’s self-help site, and they didn’t like the pictures I used. They then sent me the images they prefered, and it was a microsoft word clipart image. Its on their site till this day.
about 4 months ago
I know the feeling. I had clients bastardize my images by getting someone to turn them into animated GIFs. Assholes!!!
about 3 months ago
You can’t live without them, and you can’t live with them… it’s a cruel world.
about 3 months ago
That is so true
about 3 months ago
lol hashAHSAHahashhAHS client see that now? ops =]
about 3 months ago
Lol! Absolutely fantastic! Will put a link on my site to the list!
about 3 months ago
nice collection, thanks for that, I’m in agony from laughter!!!!
about 2 months ago
Funny and depressing at the same time. A few of these people, I think I’d have choked before I could control myself. lol
about 1 month ago
This sort of thing is by no means confined to a single industry. I’m a contract sales manager for a very large fire protection company, where I sell everything from consulting engineering services to parts and pieces. I deal with these sorts of people on a daily basis. After many years, I’ve learned to sniff them out early and encourage them to go to my competitors.
There’s a pattern that will help you predict this kind of leeching client. Essentially, there are two types of small business owner. The first type is someone who has spent years — probably decades — working for a large company and decides to strike out on their own. They know the industry, they understand the realities of overhead, etc. In short, they’re good, well-educated, experienced and competent business people.
The second sort, however, are those who generate inanities like you’ve posted above. They’re someone who has little to no experience in their own industry, who saw “a great opportunity” and started up on a shoestring with a half-assed business plan, (or none at all), and haven’t the faintest idea what makes the business world go round. Those are the ones you want to steer to your competition in the nicest possible way.
about 1 month ago
Thanks for the great advice
about 1 month ago
Thank you for a great laugh. This really hit home.
about 1 month ago
i find it scary that the person in the last one wouldnt be freaked out if the image on the paper started moving
about 1 month ago
Thanks!!! I needed a laugh to start my week!!!
about 1 month ago
Haha brilliant – they remind me of the sort of comments and queries I get from my boss practically everyday
about 1 month ago
nice list, “I have printed it out, but the animated GIF is not moving?” … lol
I have had clients ask say:
“could we could have a print button for the sample creams, so people can smell them without ordering”
“when someone types in google, I want my website to come up instead”
about 1 month ago
Oh man – I’ve got a feeling of frustration and amusement in equal measures after reading that!
about 3 weeks ago
very funny ! i bet they are from hell and should see the face of the designer at the time when these clients asked these words !! lol
about 2 weeks ago
Funny:D
“I need to get moving, anyway you can do some work on this on your vacation. That’s a long vacation, I bet you’ll get bored anyway, and this is back-and-forth via email, not phone, so it shouldn’t cause you any stress.” -And I thought everyone understood the actual meaning of the word “vacation”??
about 2 weeks ago
These are spot on. I’m a CGI artist and it’s the same kind of question. Things like I saw this on CSI and I would like a animation similar but only have £300 or ,Client, There’s something I don’t like about it. Me, what is it? Client, I’m not sure but can you change it.
about 1 week ago
OMG I can so relate.
Add this to your list: Well, the software is free, why should I pay for mods, plugins or a custom design?
Me: because my time and work are not free.
Well the software is free! I can get a theme free from [so and so]
Me: So go there and get a free theme.
But I want a custom one.
Me: I’m sorry, custom is not free and I think $150 isn’t too much to ask.
I’ll just stick with the free since the software is free.
Me: Fine. Good luck and have a nice day.
about 1 week ago
Perfect. I just had a client who thought I could design the whole website in “screenshots”…and she had ADD. Longest three months of my life.
about 1 week ago
OMG! Some of these are too much!
about 4 days ago
you get to see a lot of these questions from newbie entrepreneurs who are cutting costs in every corner when they practically don’t know what you’re doing…
I get a number of shit from time to time… makes you want to break the monitor